Enterprise
Management Services
- Network Management
a. Remote Network Monitoring
Node Status
Server Status
Event Management
Monthly Report Generation
b. Extended Services
On-call Multi-vendor Hardware Maintenance
Network Security and Security Monitoring
Server Software Distribution, Installation and Maintenance
Server Backup/Restore (off-site or on-site)
Directory Management Services
Network Traffic Analysis
Application Software Monitoring
- Desktop Management
a. Electronic Desktop Services
Hardware/Software Inventory
Software Distribution, Installation and Maintenance
Software License Compliance
Monthly Report Generation
b. Extended Services
On-call Multi-vendor Hardware Maintenance
Anti-virus Program
Backup/Restore (off-site or on-site)
- Complementary Services
a. Network Design, Installation and Configuration
b. Help Desk
c. Training
d. Disaster Recovery/Business Continuity
e. Comprehensive Asset Management Reporting
f. Hardware and Software Acquisition/Leasing
g. Hardware Installs/Adds/Moves/Changes
h. Hardware Removal/Disposition
i. Performance Analysis - Future Services
a. Data Storage Services
b. Application Software Services
c. Web-enabled Near Real Time Reporting